Policies
Unfortunately, due to the nature of the item and for sanitary purposes, there are no refunds or exchanges; unless an error was made on our behalf.
Please make sure you have input the correct spelling for all custom orders and desired photo(s) have been uploaded for all photo pendants.
Processing
We reserve the right to cancel any order that may seem fraudulent or suspicious. To avoid the possible cancellation of your order, please make sure the shipping and billing addresses match. Please allow up to 4 days to process standard orders and up to 3 weeks for custom orders.
Once your order is shipped we are not responsible for lost, stolen, or damaged packages in transit. Should you experience any of these issues please file a claim with the carrier.
Faulty Items
We apologize if you have experienced any issues with Coesque jewelry; our customer service team is here to assist with guiding you through the next steps.
Privacy policy of Coesque
Coesque operates Coesque.com website, which provides the service
This page is used to inform website visitors regarding our policies with the collection, use and disclosure of personal information if anyone decided to use our service, Coesque.com website.
If you choose to use our service, then you agree to the collection and use of information in relation with this policy. The personal information we collect are used for providing and improving the service. We will not share your information with anyone except as described in this privacy policy.
The terms used in this privacy policy have the same meanings as in our Terms and Conditions, which is accessible at, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our service, we may require you to provide us certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our service, we collect information that your browser sends to us that is called Log data. This Log Data may include information such as your computer's Internet Protocol (IP) address, browser version, pages of our service that you visit, the time and date that you visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
Our website uses these "cookies" to collect information and improve our service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.